The Multi-Million Dollar Mistake
The Telephone Consumer Protection Act (TCPA) is a federal statute that allows consumers to sue businesses for unsolicited calls and texts. "Professional plaintiffs" and class-action attorneys target businesses with technical compliance gaps, seeking statutory damages that can bankrupt a company.
Top Litigation Triggers
Insufficient Consent
Relying on "implied" consent from a purchase or using pre-checked boxes on web forms.
Reassigned Numbers
Texting a number that has been reassigned to a new owner who did not give consent.
Revocation Failure
Failing to honor a "STOP" request immediately, or making it difficult to opt out.
Building Your Legal Shield
The only defense against a TCPA claim is proof of prior express written consent. MyTCRPlus helps you generate, store, and retrieve this proof.
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1
Implement Explicit Opt-In
Update all web forms to include an unchecked box with the mandatory legal disclosure text. No hidden terms.
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2
Capture Digital Proof
Store the timestamp, IP address, and exact URL where consent was given for every subscriber. This is your "Golden Record."
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3
Scrub for Risks
Regularly check your list against the Reassigned Numbers Database (RND) and the National Do Not Call (DNC) registry.
Mandatory Disclosure Language
Your opt-in form MUST include this specific language to be considered valid "written consent" by courts and carriers.
Preventing Class Actions
Litigators look for easy targets. Don't be one.
Never Buy Lists
Purchased data is the fastest way to get sued. Consent is not transferrable.
Update Policies
Ensure your Privacy Policy has the "No Sharing" clause for SMS data.
Keep Records
Retain consent data for at least 4 years (statute of limitations).
Bulletproof Your Compliance
Don't leave your business exposed. Validate your opt-in language and privacy policies today with our free tools.
Validate NowFrequently Asked Questions
Does 10DLC registration stop lawsuits?
Can I text existing customers without opt-in?
What if someone denies they opted in?
Legal Disclaimer: This content provides general information about TCPA compliance and litigation risk and does not constitute legal advice. Laws and regulations regarding SMS marketing are complex and subject to change. Organizations should consult qualified legal counsel for advice specific to their situation. MyTCRPlus does not provide legal representation.